Terms & Conditions
   
 
ACKNOWLEDGEMENT & ACCEPTANCE OF TERMS OF USE
These terms of use currently apply but may be amended or edited from time to time. Please read these terms of use carefully before you use this website. By using this website, you expressly agree to be bound by these terms as they now are or as amended or edited from time to time and acknowledge that you have read, understood and accepted them. However, if after having read these terms of use and you do not agree with them you must discontinue your use of this site.

INTELLECTUAL PROPERTY
Unless otherwise indicated, all website design, text and graphics is Copyright 2010 www.ukfarm.com.my All Rights reserved. Except as stated herein, none of the material may be copied, downloaded, displayed, posted, transmitted used or reproduced in whole or part in any form or by any means for any purposes unless such use is permitted by UK Agrotourism Sdn. Bhd.

OFFER AND ACCEPTANCE
By submitting a completed order form, you offer to purchase, on and pursuant to the terms and conditions herein. We will acknowledge receipt of your offer by an electronic confirmation. Such acknowledgement does not constitute an acceptance of your offer. Upon acceptance of your offer we will send you an electronic confirmation of such acceptance. Acceptance or rejection of your offer shall be at our sole discretion. If your offer is accepted by us, each order for a separate product shall constitute a separate contract between you and us.
We reserve the right to cancel any orders accepted by us in the event of unavailability of stock without being liable to you for any compensation. In the event we do exercise our right of cancellation all sums paid to us will be refunded to you free of interest.

PRICES
The price of the Products listed on the Site is subject to change without prior notice. The prices listed do not include import duties, value added taxes, sales taxes or other taxes which may be imposed by the state/ authorities to which the products may be delivered and also do not include transportation/delivery charges. All duties, fees or taxes, value added taxes, customs fees and other charges, fees or taxes are to be borne by you. You are only allowed to sell the Products only at the price stipulated by us. Failure to comply with this provision would be a breach of the term herein and the Distributors Rules and Regulations.

TRANSPORTATION/ SHIPPING CHARGES
Transportation/shipping charges are based on package weight, size, volumetric and distance, it can only be determined after the delivery address is submitted by you.
• All prices are subject to 25% surcharge.
• Outskirt areas within Peninsular Malaysia and East Malaysia. Additional surcharge of RM 3.00 is applicable.
• Courier charges will be made known to you through email after order confirmation.

DELIVERY TIME
Please allow 3-5 business days for deliveries within Malaysia. We will only despatch your order once we have received an acknowledgement of payment from your good self. Orders will only be shipped after the payment has been cleared. Once the shipment is out, we will furnish you with the Shipment tracking number by e-mail.

RETURNS/ REFUND POLICY
Customers must inspect all product(s) ordered and purchased at the time of delivery. Once accepted by customer upon delivery, the products delivered will be deemed to confirm to such Purchaser’s order(s) and is/are confirmed being received in good condition and free from defect(s).

We at www.ukfarm.com.my practice non-returnable policy except for certain permitted or special situations. Goods are returnable only if damaged during shipping or is not in accordance with your order or is not of merchantable quality. Goods returned have to be in its original condition with its original packaging and accessories (if any) intact. Any products claimed to be damaged or defective or short supplied must be returned within 5 days of receipt of the products.

We can be contacted at:
JPY No. 27, Parit Yaani,
83710 Yong Peng,
Johor, Malaysia.
Tel: (607) 484 7222, 484 7999
Fax: (607) 484 7200
Email: info@ukfarm.com.my

UK AGRO RESORT
Accuracy: All prices, reservations, prebooked products and services are correct at the time of publication and are subject to change at any time and from time to time without prior notice.

Confirmation of Reservation: The booking of room is confirmed after full payment is made and after we issue you a reservation number. Once confirmed, the reservation cannot be cancelled and payments made are not refundable.

Group Bookings: These are governed by specific terms that vary from time to time. Please contact us for further details.

Payment: Reservations must be paid in full when a booking is made. In the event that the booking has not been paid in full for any reason whatsoever, we reserve the right to cancel the booking and disallow you to check-in.

Deposit: A refundable deposit of additional RM50 base on room rate will be collected upon check-in for incidental charges.

Room Check In: Check in time is 2pm. Children aged 1 - 2 sharing the room with parents on existing bed are complimentary. It is chargeable at RM40 per extra mattress, one room limited to 2 extra bed.

Room Check Out: Check out time is 12pm sharp, check out thereafter may result in a late departure fee or an additional night being charged. Any damages/ lost incurred in chalets would be charge according to the costs stated by UK Agro Resort. All outstanding charges are to be paid upon check-out.

Others:
• Rates are inclusive of 5% service charge & 5% government tax.
• Room rates inclusive of breakfasts and buggy services.
• Payment made by cash or any major credit card is accepted.